Frequently asked questions

Yes, 100%. All our Juju Hats are handcrafted in Bali, mainly in the Ubud and Gianyar regions, known for their exceptional concentration of skilled artisans. We work directly with Balinese family workshops, with no middleman. Each piece bears the number of the workshop that created it. We travel to Bali regularly to select the pieces, meet the artisans and guarantee fair manufacturing conditions.

Hanging a Juju Hat is very simple! Each piece comes with a discreet hanging system built into the back of the rattan structure. All you need is a simple nail or screw (4 mm) in your wall. For concrete or tiled walls, use a wall plug. Make sure the nail is tilted slightly upward (about 30°) to keep the piece stable. For the large sizes (60 cm), we recommend two fixing points 10 cm apart for extra stability. No drilling needed if you prefer Command Strips (XL) adhesive strips, which hold up to 7.5 kg.

We import our Juju Hats in batches from Bali to guarantee the best delivery times. Our main stock is located in France, allowing us to ship available items within 24 to 48 business hours. Delivery within mainland France then takes 5 to 7 business days via Mondial Relay (pickup point or home). For pieces marked 'Coming soon', we order them specially from our Balinese artisans: allow 3 to 4 additional weeks for manufacturing and transport. All our parcels are carefully wrapped in tissue paper to protect the feathers during the journey.

After transport, it is completely normal for the feathers of your Juju Hat to be slightly compressed. The technique is simple: spray a fine mist of water from 20-30 cm away onto the slightly flattened feathers, then use a hairdryer set to low temperature (never hot!), directing the airflow from the centre toward the edges. Within a few minutes, the feathers straighten and regain their natural volume. For daily upkeep, a pass with the hairdryer on the cold setting simply removes dust. See our full guide on the blog for all the details.

Feather Juju Hats are not recommended in bathrooms without ventilation or a window, as prolonged humidity can damage the feathers over time. However, in a well-ventilated bathroom with a window, it is perfectly possible — as shown by many photos of Balinese décor on Instagram. Models made of raffia, shells or natural fibres withstand occasional exposure to humidity better. In all cases, avoid direct water splashes and air the room well after every bath or shower.

The size choice depends above all on the available space and the desired effect. As a general rule: for a standard wall (2.50 m high), a 60 cm Juju Hat creates a beautiful visual impact without overwhelming the space. Above a double bed, a centred 60 cm model is ideal as an alternative to a headboard. For a wall composition, mix the sizes: a large one (60 cm) in the centre with two small ones (30 cm) as satellites. In an entrance or hallway, the 30 cm sizes are perfect. Our 'Discover my Aura' quiz also helps you choose the model that matches your energy.

This is our fundamental commitment. We work exclusively with family workshops in Bali that employ local artisans paid fairly, well above the local minimum wage. We favour natural, renewable materials: feathers from local farming, responsibly collected shells, sustainably grown raffia and bamboo. We travel to Bali regularly to check working conditions and maintain a direct, transparent relationship with our artisan partners. Every purchase directly supports a Balinese family.